Talent pool for Global Business Services: industry-academia collaboration

Aini Aman, and Yusasniza Mohd Yunus, and Ruhanita Maelah, and Zaini Embong, and Zakiah Muhammaddun Mohamed, and Syaima’adznan, and Ab Aziz Ahmad, and Zarith Nurzarifah, and Dahlia Fernandez, (2017) Talent pool for Global Business Services: industry-academia collaboration. Asian Journal of Accounting and Governance, 8 ((SI)). pp. 85-91. ISSN 2180-3838


Official URL: http://ejournal.ukm.my/ajac/issue/view/1068/showTo...


In the rapid development of Global Business Services (GBS) industry, there is a need to nurture quality and capable talent pool. One of the efforts is through industry-academia collaboration in offering of GBS course at the university. Universiti Kebangsaan Malaysia (UKM) together with TalentCorp and Malaysia Digital Economy Corporation (MDEC) collaborativelydeveloped the first GBS course in Asia. The course consists of three days of intensive seminar and ten weeks of case study project. Both seminar and case study project require direct interaction with GBS firms. The purpose of this paper is to assess the challenges of offering the GBS course faced by its stakeholders. Based on data gathered through survey and roundtable discussions, this paper presents challenges in delivering the course content and achieving the course objectives. Findings suggest that the main challenges are commitment, time management and students’ preparation. Despite these challenges, the course has direct impacts on the stakeholders as the GBS course heightens awareness on GBS industry among future graduates and helps increase their employability in the industry.

Item Type:Article
Keywords:Global business services; Talent pool; Impact; Challenges; Industry-academia collaboration
Journal:Asian Journal of Accounting and Governance
ID Code:13297
Deposited By: ms aida -
Deposited On:27 Aug 2019 04:23
Last Modified:27 Aug 2019 21:16

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