Khairul Anuar Mohd Ali, and Mohamad Nasir Saludin, and Rika Fatimah P. L., (2007) A study of customers satisfaction towards service quality of UKM hospital clinic: Base on fuzzy logic controller (FLC) measurement. Jurnal Kejuruteraan, 19 . pp. 55-62.
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Official URL: http://www.ukm.my/jkukm/index.php/jkukm
| Item Type: | Article |
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| Keywords: | Fuzzy Logic Controller; service quality; customer importance; and customer satisfaction |
| Journal: | Jurnal Kejuruteraan |
| ID Code: | 1467 |
| Deposited By: | Ms. Nor Ilya Othman |
| Deposited On: | 23 May 2011 08:28 |
| Last Modified: | 14 Dec 2016 06:29 |
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