The arrangements of online dispute resolution as an alternative resolution of the electronic commerce transactions in Indonesia

Tektona, Rahmadi Indra and Rachmawati, Ayudya Rizqi (2020) The arrangements of online dispute resolution as an alternative resolution of the electronic commerce transactions in Indonesia. Jurnal Undang-Undang dan Masyarakat, 27 . pp. 76-82. ISSN 1394-7729

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Official URL: https://ejournal.ukm.my/juum/issue/view/1365

Abstract

The article is motivated by the practical preference from conventional alternative dispute resolution to online dispute resolution as information and communication technology progresses, especially in electronic commerce. It aims to provide a concept about the fore on regulations of online dispute resolution as an alternative dispute resolution applicable to electronic commerce in Indonesia. This normative legal research which uses statute and comparative approach provides an explanation on the importance of regulating online dispute resolution so as to give legal certainty and legal protection to consumers of electronic commerce.

Item Type:Article
Keywords:Arrangement; Online dispute resolution; Electronic commerce
Journal:Jurnal Undang-undang dan Masyarakat
ID Code:16151
Deposited By: ms aida -
Deposited On:09 Feb 2021 02:20
Last Modified:11 Feb 2021 00:40

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