The effectiveness of systems and applications usage for online final examination during movement control order period

Abstract

The study aims to analyse factors such as perceived ease of use, technology and communication and institution involvement in influencing the effectiveness of online systems and applications for final online examinations held at International Islamic University College Selangor (KUIS) during the period of movement control order (MCO) 2020. Basic model of Technology Acceptance Model (TAM) is applied in this research to study the effectiveness of online systems and applications used by students of KUIS who undergo final online examinations during MCO 2020. This is a quantitative research and questionnaires have been used as the research instrument. The questionnaires were distributed to KUIS students’ who took part in the final online examinations during MCO 2020 and a total of 351 data have been collected. Through multiple regression analysis, it is discovered that perceived ease of use and technology are the main factors that influence the most towards the effectiveness of online systems and applications for final online examinations purposes at KUIS while institution involvement factor influences the least. As a conclusion, by studying through these factors, the findings of this research study can serve and be beneficial towards KUIS and the teaching staff in the direction of improving the effectiveness of using online platforms for online examination purposes.