Explaining the impact of information technology capabilities and organizational acceleration on performance of banking sector

Abstract

This study aimed to explain the effect of information technology capabilities and organizational acceleration on performance with the role of innovation capacity moderator in the banking sector of Mazandaran province of Iran during 2020-21. The statistical population of the study includes 1400 people. In order to determine the sample size based on Cochran's limited formula, the number of samples in this study was set at 302, which were selected by simple random sampling. We collect the primary data through fieldwork, and the instrument of primary data collection was five-choice Likert questionnaires, and also library method was used to collect secondary data. Both content and formal methods were used for the validity of this questionnaire, and we analyzed its reliability with Cronbach's alpha that the overall reliability is equal to 0.906. Structural equation modeling using smart PLS software was also used to test the research hypotheses. The results showed that information technology capabilities and innovation capacity have a significant relationship with organizational acceleration. In addition, Organizational acceleration has a significant relationship with organizational performance, and innovation capacity in the relationship between IT capabilities also has a moderating role on organizational acceleration.