Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage

Izzeideen A. Alomari, and Amizawati Mohd Amir, and Khairul Azman Aziz, and Sofiah Md Auzair, (2018) Effect of enterprise resource planning systems and forms of management control on firm’s competitive advantage. Asian Journal of Accounting and Governance, 9 . pp. 87-98. ISSN 2180-3838


Official URL: https://ejournal.ukm.my/ajac/issue/view/1084/showT...


In the brick of digitalization industry revolution era, this study signifies the pertinent role of Enterprise Resource Planning Systems (ERPs) towards assisting the organization towards attaining the firm’s mission and goal. This study extends the knowledge by exploring the relationship between ERPs and management control (MC), which in turn enhances firm’s competitive advantage. Realizing the limited empirical work on ERPs from management accounting and control perspective, the discussion would be drawn from business stakeholder’s perspective, instead of from information technology standpoint. The study views ERPs as an important resource in creating the capability to control the business operations and combination of both factors creates the firm’s competitive advantage. Survey questionnaires were administered via email to 972 randomly selected manufacturing firms listed in Federation of Malaysian Manufacturer Directory. Based on the 114 usable responses, the data was analyzed using a structural equation modeling (SEM) approach through partial least square (PLS) software. The findings provide empirical evidence on the significance of ERPs in determining firm’s MC approaches, both technocratic and socio-ideological forms of control. Evidently, these variables do associate positively with competitive advantage. Additionally, the analysis demonstrates that only technocratic form of MC mediates the relationship between ERPs and competitive advantage, but not for socio-ideological control. These findings provide an insight on the relationship among ERPs, form of MC and firm’s competitive advantage, which may be an input for businesses in facing the industrial digitalization era.

Item Type:Article
Keywords:Enterprise Resource Planning Systems; Forms of management control; Technocratic control; Socio-ideological control; Competitive advantage
Journal:Asian Journal of Accounting and Governance
ID Code:19710
Deposited By: ms aida -
Deposited On:12 Sep 2022 01:13
Last Modified:15 Sep 2022 01:21

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