Number of items: 1.
Ahmad Zawawi Ghazali, and Hairulliza Mohamad Judi, and Hazura Mohamed,
(2016)
Memahami keperluan pelajar penyelidikan siswazah FTSM menggunakan SERVQUAL dan Model Kano.
Journal of Quality Measurement and Analysis, 12
(1-2).
pp. 37-51.
ISSN 1823-5670
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