Items where Author is "Ilyani Ranlan Rose, "

Article

Azman Ismail, and Hafizah Omar Zaki, and Ilyani Ranlan Rose, (2016) Interlinkages between service quality, customer satisfaction and customer loyalty in Malaysia: a case study of Armed Forces Medical Organizations. Geografia : Malaysian Journal of Society and Space, 12 (7). pp. 47-59. ISSN 2180-2491

Azman Ismail, and Ilyani Ranlan Rose, and Nur Afiqah Foboy, (2016) Service quality as an antecedent in enhancing customers’ behavioural intentions: a case study of Malaysian army medical centers. Geografia : Malaysian Journal of Society and Space, 12 (2). pp. 179-190. ISSN 2180-2491