Items where Author is "Lee , Poi Woon"

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Liong, Choong Yeun and Zainol Mustafa, and Wan Norsiah Mohamed, and Lee , Poi Woon (2007) Memahami kehendak pelanggan perkhidmatan bas awam menggunakan SERVQUAL dan model Kano. Journal of Quality Measurement and Analysis, 3 (1). pp. 33-45. ISSN 1823-5670

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