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Items where Author is "Ly, Wen Taw"

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Ly, Wen Taw and Shamala Paramasivam, and Libert, Alan and Moskovsky, Christo and Ilyana Jalaluddin, and Ramiza Darmi, (2022) Managing virtual rapport on TripAdvisor : discourse in hotel responses to negative online reviews. 3L; Language,Linguistics and Literature,The Southeast Asian Journal of English Language Studies., 28 (3). pp. 128-148. ISSN 0128-5157

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