Items where Author is "Siti Noratisah Mohd Nafi, "

Article

Zainil Hanim Saidin, and Wan Afezah Wan Abdul Rahman, and Siti Noratisah Mohd Nafi, and Rohaizah Saad, and Sany Sanuri Mohd. Mokhtar, (2022) Examining industry-specific after-sales service quality towards the level of customer loyalty : a case of Malaysian national carmakers. e-BANGI: Jurnal Sains Sosial dan Kemanusiaan, 19 (4). pp. 70-93. ISSN 1823-884x